Privacy Policy

1. Who this policy covers

This policy applies to the Nexum web and mobile application and to app.nexumathletics.com and our marketing site. In this policy, “Nexum,” “we,” and “us” mean Nexum Athletics. “Program” means a team, school, or organization that uses Nexum. “Athlete” and “coach” mean the people a program invites to use it.

Most data in Nexum belongs to a program. For that data, the program is the controller (it decides what to collect and why) and Nexum is the processor (we handle it under the program’s instructions and our agreement with them). If you are an athlete or coach with questions about your data, your program is usually the right first contact, and we will support them in answering you.

2. The data we collect

Account and roster information

Names, email addresses, role (athlete or coach), team, and the program a person belongs to. Programs may import this from a roster they already keep. A phone number is optional. You add it yourself, and you choose who can see it.

Data athletes and coaches enter

• Daily wellness check-ins (sleep, soreness, mental state, energy, hydration) and the readiness score calculated from them.
• Lift logs and personal records.
• Body weight entries and targets, where a program uses that feature.
• Attendance.
• Announcements and messages sent within a program.

Some of this is health and wellness information. We treat it with care and only use it to provide the service described here.

Technical information

Standard log and device information needed to run and secure the app, such as IP address, browser or device type, and basic usage events. We use this to keep the service working, prevent abuse, and fix problems.

3. How we use data

• To provide Nexum: record check-ins, calculate readiness, show leaderboards, log lifts, take attendance, and deliver messages.
• To keep the service secure, reliable, and free of abuse.
• To provide support when a program or user asks for help.
• To communicate about the service (for example, important account or security notices).

We do not use program or athlete data to serve advertising, and we do not sell it.

4. Who can see data inside Nexum

Access follows roles, by design:

• Athletes see their own data and the team leaderboard.
• Coaches see their team’s data.
• Programs are isolated. One program’s roster and data are not visible to another program.
• Contact details are member-controlled. Your phone number is visible only to the people you choose: no one, your coaches and athletic trainer, or your whole team. The default is no one. Your name and email address stay visible to your coaches and athletic trainer whatever you choose, because they use them to run the roster. If you open your phone number to your whole team, your email address becomes visible to your teammates as well.

A small number of Nexum staff may access data when needed to operate, support, or secure the service, under confidentiality obligations.

5. Sharing with third parties

We share data only with service providers that help us run Nexum, and only as needed. These include:

• Cloud infrastructure providers that host our application and database.
• Email delivery providers used to send account and notification emails.

These providers are bound to use the data only to provide their service to us. We may also disclose data if required by law, to protect rights and safety, or as part of a business transfer (in which case this policy continues to apply, or you are notified of any changes). A current list of our key service providers is available to programs on request.

6. Eligibility and age

Nexum accounts require the user to be 18 years of age or older. Programs are responsible for ensuring that everyone they invite (athletes and coaches) meets this age requirement, along with any school or institutional approvals the program needs. Nexum does not knowingly collect personal data from anyone under 18, and if we learn an account belongs to someone under 18, we will close it and delete its data.

Where a program is a school subject to student-privacy laws, Nexum acts on the school’s behalf with respect to the information the school puts into the app. Programs with specific student-record requirements should contact us so we can support them.

7. How we protect data

We use reasonable administrative and technical safeguards to protect data, including role-based access controls, per-program isolation, and encryption of data in transit. No system is perfectly secure, but we work to limit access to data to what is needed to run the service, and to respond promptly to issues.

8. How long we keep data

We keep program and athlete data for as long as the program uses Nexum, and for a reasonable period afterward to meet legal, security, and operational needs. A program can ask us to delete its data, and we will do so subject to those obligations. When data is no longer needed, we delete or de-identify it.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal data. Because most data in Nexum is managed by a program:

• If you are an athlete or coach, contact your program first. We will help your program respond.
• If you contact us directly, we will route your request appropriately and respond as required by law.

You can reach us any time at [email protected].

10. Changes to this policy

We may update this policy as Nexum grows or as the law requires. When we make a material change, we will update the date above and, where appropriate, notify programs. Continued use of Nexum after a change means you accept the updated policy.

11. Contact us

Questions about this policy or your data? Email [email protected] and we will get back to you.